Q. What is a reverse auction?
Q. How much does it cost to participate in MYIA?
Q. Who is MYIA?
Q. How old do I have to be to join MYIA?
Q. Exactly how do reverse auctions work?
Q. Show me an example of how reverse auctions work?
Q. How can I place a bid in an auction?
Q. Can I place more than one bid?
Q. Can I take part in more than one MYIA auction at the same time?
Q. What is a lowest unique bid?
Q. How many items are available for each auction?
Q. How many bids are there in an auction?
Q. When does an auction end?
Q. How do I know if my bid was successfully received?
Q. How do I know if I have won the auction?
Q. What happens if there are no unique bids?
Q. How much will the postage and packing be to receive items I win?
Q. Can MYIA ship internationally?
Q. What do I do if my product is faulty?
Q. Can MYIA repair or replace faulty items?
Q. Is my personal information confidential?
Q. How can I contact MYIA?
Q. How do I opt out from MYIA new auction alerts ?
Q. My question hasn't been answered. Can I contact someone at MYIA?
Q. What is a reverse auction?
A. A reverse auction is an auction with a difference, where people
can buy goods such as cars, consumer electronics and vacations for
pennies! Registered users pay to enter an auction - Their aim? To
outwit fellow bidders by placing what they think will be the lowest
unique bid. You could be driving away in a brand new car… all for
pennies!
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Q. How much does it cost to participte in MYIA?
A. Each bid is a $1.99. Standard text messaging rates apply. Contact your carrier for details
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Q. Who is MYIA?
A. MYIA is a subsidiary of Crossroad Mobile, LLC. A leader in feature-rich mobile entertainment.
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Q. How old do I have to be to join MYIA?
A. Users have to be 18 years or over to participate in auctions.
Winners will have to produce proof of their age as part of the
verification process.
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Q. Exactly how do reverse auctions work?
A. Registered users place bids on selected items offered by
MYIA through a “sealed bid” process. Bidders pay an administration
fee to enter the auction. Their aim is to place the lowest unique bid.
Every auction is limited to a specified number of bids (e.g. maximum
150) or a time limit. As soon as that limit is reached, the auction
automatically closes. After the auction has closed, the winning bidder
then purchases the item from MYIA for the lowest unique amount
they have bid
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Q. Show me an example of how reverse auctions work?
For Example A Reverse Auction Might Have The Following Characteristics…
Auction Product: Plasma TV
Regular Retail Price of TV: $1700.00
Assuming that the following bids are received:
…Then, the bid placed at $1.50 would win the auction and the Plasma TV. THE WINNER PAYS ONLY $1.50 because it is the Lowest Unique Bid that has
been placed.
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Q. How can I place a bid in an auction?
A. Easy. Look at our Current & Upcoming Auctions, find the items you want to win and text the listed keyword to the 5-digit shortcode listed. You will then receive messages that instruct you on how to participate and join the fun!
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Q. Can I place more than one bid?
A. You can place as many bids as you like, unless there is a stated
maximum number of bids for each auction. However an entry fee is
charged for each bid that is placed.
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Q. Can I take part in more than one MYIA auction at the same time?
A. Registered users can take part in as many auctions as they like.
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Q. What is a lowest unique bid?
A. This is the lowest bid amount entered in the auction that has not
been placed by more than one person. For example, if bidders X, Y and Z
place a bid of 1¢, but bidder A places a bid of 2¢, although this is
not the lowest bid in the auction, it is the lowest unique bid placed.
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Q. How many items are available for each auction?
A. Usually, one item is placed for auction. However, MYIA may
decide in the future to place multiple items for sale in the same
auction.
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Q. How many bids are there in an auction?
A. This varies from auction to auction. The maximum number of bids
that will be accepted for each auction is clearly stated in the auction
rules page. From time-to-time MYIA may launch time-specific
auctions, in which case an auction closing day, date and time will be
specified
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Q. When does an auction end?
A. An auction automatically ends when the maximum number of bids is
reached. However from time-to-time MYIA may launch time-specific
auctions, in which case an auction closing day, date and time will be
specified.
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Q. How do I know if my bid was successfully received?
A. MYIA will send you a text messagel verifying that your bid has been successfully entered in the auction.
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Q. How do I know if I have won the auction?
A. MYIA will send you a text message informing you that you have won
the auction. Your name will also appear on the results pages as the
winner of the auction.
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Q. What happens if there are no unique bids?
A. If there are no unique bids then the winner is determined by the
lowest bid where two bids have been placed and the then by whoever bid
first. If there is not a bid price with two bids placed then it will be
from the lowest bid with three bids placed and so on until a winner is
found.
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Q. How much will the postage and packing be to receive items I win?
A. Unless otherwise stated, postage and packing is usually included
for all items shipped within the U.S. Shipping to destinations
outside of the U.S. is subject to additional fees.
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Q. Can MYIA ship internationally?
A. MYIA can send items anywhere in the world. However, when shipping internationally, MYIA is
not responsible for any delivery costs, import duties or any other
applicable local fees or taxes.
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Q. What do I do if my product is faulty?
A. After seven days, warranties for any items sold on the MYIA
site are transferred to the manufacturer or supplier’s original
warranty. In the unlikely event of a fault, customers are to contact
the manufacturer direct. MYIA is a third party retailer and does
not hold stock or maintain any warranties of any kind. Your statutory
rights are unaffected.
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Q. Can MYIA repair or replace faulty items?
A. No. MYIA is not a direct retailer. Any fault or damage claims should be taken up with the manufacturer
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Q. Is my personal information confidential?
A. We safeguard our participants. MYIA does not make
information available to third parties without the explicit permission
of the customer. See our Privacy Policy
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Q. How can I contact MYIA?
A. You will find our contact details by following the “Contact Us”
link that always appears on the bottom right-hand corner of the site.
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Q. How do I opt-out from MYIA new auction alerts?
A. To stop receiving new auction alerts from MYIA, send "Stop", "End" or "Quit" (no quotations) to 72777.
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Q. My question hasn't been answered. Can I contact someone at MYIA?
A. Absolutely. Just drop us a line at support@myia.com. For other ways to contact us, see our help pages and rules.
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